Our Mission is to provide the highest quality veterinary care for our patients and clients in a compassionate, safe and clean environment. We strive to become part of the client’s extended pet family and promise to treat each patient as if they were one of our own.
We will always strive for excellence in medical care, customer service and economic value.
We will do this in four ways:
1. We will practice medicine with enthusiasm and passion. We will strive to stay current with the best practices and technology in the field of veterinary medicine and put an emphasis on preventative care. We will provide a safe, clean and welcoming environment so that both the pets and their owners have as little stress as possible while visiting us.
2. We will treat our client’s pets as if they are our own. We will take the time to educate our clients so that they can provide the best home care possible for their pets.
3. For our clients, we will provide the highest level of customer service. By their very nature, not all visits to the veterinarian are happy occasions, but this should never be because of the quality of service provided or interactions with the staff.
4. For our team, we will provide an uplifting and positive work environment that allows each team member to take personal pride in the work they do. We will support staff in continuing their development and education in their profession. We will structure the staff pay in a way that all staff benefit from the success of the clinic as it grows.